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Spiceteria's avatar

Great article! I’ve often wondered why the old guard has been maintained while brands insist they want to move forward. In most cases the old guard are just that- guards. Holding on to old ways of thinking and doing afraid of new. The best leaders understand the difference between best practices and “how we always did it” and embrace informed curiosity. Thanks Steve!

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Steve Worthy's avatar

You really hit the nail on the head there! I'm glad the article resonated with you.

You know, I've seen this "old guard" problem play out so many times in my career. It's funny (and a bit frustrating) how companies talk big about moving forward, but then cling to the same old faces and ideas.

I love how you put it - they're "guards" alright, guarding outdated thinking.

Your point about best practices vs. "how we always did it" is spot on. The best leaders I've worked with have this knack for knowing which traditions are gold and which ones are just dead weight. They're not afraid to ask questions and shake things up.

"Informed curiosity" - that's a great phrase. It's exactly what we need more of in retail leadership.

Thanks for engaging with this, Kimberly.

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Mike Vaughn's avatar

Cutting ties with the past can be tough for outside critics to swallow. Hayes has done a great job digging into her strategy, driving team chemistry and pride, and creating a culture of accountability.

Great article

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Steve Worthy's avatar

Thanks so much Mike! The last part - "culture of accountability" goes under the radar to most. While we watch and focus on the performance on the pitch, she's instilled a cohesiveness that had been missing for a long time. Plus they are having fun! Appreciate your comment.

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